Your Chiswick, Hammersmith & Kensington Branch

Meet The Team

Meet our friendly and dedicated team in Chiswick, Hammersmith & Kensington

Our Awards

Tanya Santos

Owner and Managing Director

Walfinch Chiswick, Hammersmith & Kensington is owned and managed by
Tanya Santos.

A dedicated care professional, Tanya was named in Home Care Insight’s
“Power List 2023” where she was commended for her inclusive and
progressive leadership. Tanya is constantly striving for the best for our
clients and to improve the care sector as a whole in the process.

Tanya has a natural empathetic quality and ability to communicate and
listen to clients to best suit their specific home care needs. Highly
organised and thoughtful, Tanya’s attention to detail ensures that the very
best standards are constantly achieved for our clients.

Outside of work Tanya loves to be active, whether it is walking her dogs
around the various parks of West London, dancing, or lifting weights in the

“I believe that good communication with our clients is crucial in
providing the best possible service. I will always be available to listen
directly to clients and their families. I also pride myself in supporting
our brilliant Care Team. I believe a well-motivated, valued and highly
trained team are key to us delivering the very best for our clients.”

Roxy Visser

Operations Director

Roxy brings a wealth of experience and expertise to our team. With a very successful career in the care sector, she has held leadership roles with some of the industry’s most respected companies. Roxy oversees all aspects of our operations, ensuring continuous improvement and that our team has the support they need to excel. She is heavily involved with our clients and their families, ensuring they are onboarded and cared for every step of the way.  

Roxy’s organised, compassionate, and empathetic nature, combined with her exceptional communication skills, make her an invaluable asset to our team.

In her free time, Roxy is a keen runner and loves to spend time with her husband and their fur baby, Indi.

Magdalena Chmielewska

Registered Manager

Awarded the “Leader of the Future” award at the 2024 Leading Women in
Care Awards, Magdalena has deservedly been recognised for the brilliant
work she does on a daily basis for our clients and Care Team.

Compassionate, professional and thorough, Magdalena is everything that a
great Registered Manager should be. She makes certain that our services
run to the very highest standards and are fully compliant with the latest
CQC regulations.

Magdalena is on hand to provide our Care Team with all the support that
they need. She can educate clients and families on care and support needs
and liaises effectively with medical professionals.

A real fashionista, Magdalena loves clothes shopping, photography and

Zarina Khan

Care Manager

Zarina is a dedicated professional with extensive experience in the social and health care sector. Over the years, she has developed a deep understanding of the diverse needs of individuals, ranging from mobility challenges to cognitive issues. Her work with various care organisations and the NHS has equipped her with the skills to provide compassionate, tailored support. 

A long-time resident of West London, Zarina is deeply connected to her community. She is passionate about giving back, whether through volunteering at local organisations or providing one-on-one assistance. Her commitment to making a positive impact is unwavering. 

In her free time, Zarina enjoys reading and writing stories. Her creative pursuits offer a balance to her professional life, enriching her overall wellbeing. 

Nicole Jacobs

Operations Administrator

Nicole is our dynamic all-rounder, excelling in coordinating recruitment,
onboarding new staff, and managing daily office operations.

With a background in hospitality and a passion for working with people,
Nicole brings a unique blend of experience and drive to Walfinch Chiswick,
Hammersmith and Kensington. Her diverse skills include writing articles for
digital marketing, assisting with recruitment, and compliance audits.

Nicole’s dedication to her work is matched by her commitment to personal
growth, having explored fields like Civil Engineering, Architecture, and

Outside of work, Nicole enjoys spending quality time with her children
through outdoor activities and expressing her creativity through painting
and sketching.

Your Chiswick, Hammersmith & Kensington Branch

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Home Care

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Join our dedicated team of caregivers in Chiswick, Hammersmith & Kensington.

Contact Us

Get in touch and find our Chiswick, Hammersmith & Kensington branch.​

Our flexible visiting care services can be arranged from as little as 30 minutes per week.
Call us today to discuss your needs. We can arrange care within 24 hours.

Our Chiswick, Hammersmith & Kensington branch is located at:

Britannia House, 1-11 Glenthorne Road , London, W6 0LH

For our home care services

If you are interested to work for us

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