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Getting to the bottom of a great care relationship

“My carer Christelle has a great sense of humour – and with me you need it!” says Ken Wright, from Dorking, Surrey.

After a stroke last year Ken is now relearning how to do things for himself with the aid of his wife Sheila, and Christelle Bremner, a carer with Walfinch, Kingston and Weybridge.

“I’m working on how to better wash myself right now. I was running late with my ablutions, and when Christelle arrived I was still washing. When she walked in, I had my back to her with my pyjama bottoms round my ankles! I said, ‘Sorry I’m all behind today,’ before realising it was a double entendre. Christelle, Sheila and I fell about laughing.

“Christelle has been brilliant from day one – she’s respectful, friendly, courteous and we share a sense of humour. I don’t think I would be progressing as well as I am if it wasn’t for Christelle’s encouragement to continue with my daily exercise programme.

“She always looks on the bright side, so we have something to laugh about on her daily visits, be it the birds, the flowers, holidays, anything. It’s the kind of care everyone would want – with a lot of laughs along the way.”

Christelle says: “I visit Ken and Sheila daily, and it’s like meeting friends. We always have lots of laughs – and an occasional tear as we share life’s ups and downs. I came over from South Africa 20 months ago so Ken has taught me lots about UK culture – and plenty of Cockney slang!“

Tracy Lezar, who co-owns the Kingston and Weybridge Walfinch service with her aunt, Kathleen Plough, says: “Our careful, personalised matching between clients and carers creates so much happy feedback. I love to see the difference we make to our clients and their families.”

From their office in Walton-on-Thames, Tracy and Kathleen’s care team cover a wide range of local towns. They offer visiting home care by the hour for people seeking companionship, social care or specialist care for dementia, MS, Parkinson’s, after strokes, physical injuries and rehabilitation. Temporary respite care, flexible care trials while you decide on care needs, and live-in care are also available.

They are always looking to recruit motivated, dedicated  carers. “The right carers are essential to delivering top-quality service. Many of our carers are motivated by a sense of purpose and want to do something good for society. It’s very satisfying providing jobs for these people,” says Tracy. Walfinch offers flexible working, good pay rates and award-winning training, support and career development. Walfinch is looking for more carers seeking the satisfaction of delivering high-quality care – and making clients laugh along the way.

Walfinch care services in your area:

Look out for new branches of Walfinch opening soon, offering quality home care near you.